Returns & Exchanges

At American Express, we pride ourselves on exceptional quality and want you to be completely satisfied with your fashion purchase. If your item isn't the perfect fit, you can return or exchange it within 30 days of delivery for a full refund.

1

Initiate Your Request

Log into your account portal and select the order containing the items you wish to return to receive a unique return authorization number.

2

Prepare Your Package

Place the unworn items with original tags still attached into the original shipping box or a secure mailing bag.

3

Attach the Label

Print the prepaid shipping label provided in your email and affix it securely to the outside of your return package, ensuring any old labels are covered.

4

Drop Off and Track

Deliver your package to any authorized courier location and keep your receipt; your refund will be processed within 5-7 business days of receipt at our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing